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Warranty Coverage and Center Pin Warranty

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31:13
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Ed details Hyundai's comprehensive warranty program. The entire machine comes with a 3-year/3,000-hour full coverage warranty, which he notes is superior to many competitors offering only a 1-year warranty. Hyundai also provides a 5-year/10,000-hour structural warranty that covers components like the frame and loader arms. A standout feature is the lifetime limited center pin warranty for the first owner, contingent on proper maintenance and greasing. Customers have the flexibility to purchase extended warranties at any point during the standard warranty period, making it a very economical option.

Goal: Understand the extensive warranty options and unique lifetime center pin warranty

Tools and materials

  • Hyundai HL940A XT Wheel Loader Hyundai — Illustrating warranty-covered components, particularly the center pin

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that, you know, they use these ZF transmissions and axles and Cumins engines in a variety of >> Did you hear my baby just tune down? >> I heard that. >> I love Cummins. I love Cummins. >> Um, but they're very reliable components. >> What about the warranty on them? >> So, the the whole machine has a 3year, 3,000 hour full coverage warranty. That's axles, transmission, engine, the entire machine. >> Is that just this model or is that typical across the Hyundai board for a wheel loader? >> So that that's a Hyundai standard. >> Does that include skid loaders? >> It does. >> Skid loaders have a 3ear 30,000 hour warranty. >> That's correct. That's correct. >> Wow. Okay. So the the lo this loader has 3ear 3,000 hour full coverage warranty, 5year 10,000 hour structural warranty. >> What does that mean? So that's that's going to be your frames, your loader arms. All the structural pieces are covered for >> your loader arms. Yeah. >> Okay. Cuz I have snapped loader arms. I'm going to say who snapped a frame, but I'm sure one of you guys have snapped a frame out there, but >> but loader arms I've had snap on me before. Not on uh I was on a New Holland different motor obviously. >> Yeah. Hyundai is the largest uh ship building company in the world as well. So we know a lot about working with with steel and we use >> So these float? They don't float. >> Oh, okay. Okay. >> This this one will actually sink right away. But >> like like dad jokes. Dan's telling dad jokes, >> but we really use a really high grade of steel in our products and they're really really well built. >> What about that center pin? Now, I heard there's a lifetime warranty on that. Tell me about that. Show me what you're talking about. >> So, I'm glad you brought that up. One thing that's unique to the loaders is we have a lifetime limited center pin warranty for the first owner. >> Okay? >> So, your center pins here at the top and the bottom, as long as your center pins are maintained and greased, they're covered for life for the first open. >> Okay. So, yeah, the the 3ear 3000 5year 10,000 hour structural and then thank you for bringing up the uh center pin warranty. But when you bring all that together, I think it's uh the best, if not one of the best uh loader warranties in the industry. >> Okay. Where do we go from here?…

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