Conclusion and Final Encouragement

a big job I said we're gonna be here for two months you're gonna miss us when we're gone and she was a freaking deep-red just a nasty woman but Tim is just a very maillot just just a caring type of a person she cried when he left she cried when my crew left she wants she's like she took us her and her husband took all of us out to dinner because every single day we communicate and as part of our system to reduce complaints is just to talk to the customers go for it dan like it we uh that's something that we focus on really really heavily and we actually do the same thing where like if we're coming a customer comes out like we basically the guys kind of keep working but if I'm not there or find their ID we'll just stop and go talk to them about what amber especially old ladies man they will talk about whatever and so it's unbelievable on my job sites that just the clients that we have will like invite us inside would have fresh baked cookies literally out of the oven this is happened more than once with like milk or like whatever you want or like bringing us snacks or water or watermelon it's just like those people are okay so here's the thing we started to talk about commercial versus residential work but we do need to dive a little bit deeper on this because you are now dealing you were diving into the commercial end of it commercial work you never get paid right away and so you need to know ahead of time so that's your bad that's just your bad playing inside look here you got a got to deal