Final Advice: Customer Connection and Stress Reduction

comes along with getting bigger is the less time I spend on the job site so a lot of guys ask me why don't you have more logos on your trucks and you guys have all t-shirts and all this stuff eight for one that doesn't improve the quality beat it creates a bigger a bigger visual bullseye outside of the spectrum I've had I've been doing this long enough to know that if I can get into a job do a job the most important thing when I do a job is my with the customer there is nothing as there's nothing more important the work that I do is not more important it's highly connect with that customer nothing it takes precedence over that and that when I'm connecting with my customer they don't give a crap if my guys all have the same t-shirt on or not right okay so what we're able to actually fly a little bit under the radar to the people around us that works in our favor because I've had I've had a lawsuit where my guy driving on somebody else's drive over the skid loader and pulled out that was it and that's a that's against our company policy but I had to replace that entire driver because look at the crack I made and I'm looking at the crowd going when did he do this and he's like he did it this morning Isis in these weeds I grew this talk after that it's what I call the business of pre-existing condition yes so it wasn't possible yeah so I've noticed time and time again all of those bull's-eyes and ways to eliminate those bull's-eyes because the only reason I can be in business this long is because I try to run a stress-free business right and the bigger you get the more stress the more hurdles the more fires you're putting out and that's why it's for a limited amount of people that are willing to tackle that stuff all right you guys well that's all we got for you for today let me know what you think of