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Outline Service Calls and Removal Policy

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7:27
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How to Make Money Fast - Without a JOB ! Install Christmas Lights

What happens here

Clearly define and offer post-installation services to clients. This includes guaranteeing mid-season service calls for lights that are supplied and installed by the business (typically included in the initial price). If customers use their own lights and they malfunction, a service call fee (e.g., $30 for single-story, $40 for two-story homes) plus the cost of any replacement parts would apply. Additionally, ensure the total flat-rate fee for supplied-light packages includes the removal of lights after the holiday season, providing a complete hassle-free experience for the customer.

Goal: Provide comprehensive post-installation support and removal services to ensure customer satisfaction and recurring business.

What they say

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don't have to do anything we call it as we set it and we forget it plug that timer in and it's good to go with anything and then you remove it all for that same price so the 450 flat rate fee includes installation all of the lights decorations all of the goodies that are going on the house and then you pulling it down as soon as Christmas is over yes that's correct and it also covers three service calls so in the event our lights go out we don't charge the client we go out there we fix them now if we use your lights they go out we're gonna charge your service call our service calls for single-story homes start at $30 plus parts whatever you need typically my guys carry extra lights with them so they're pretty much set up now second story it's going to be $40 for the service hall so this is really a great way to keep those crews that are maybe having downtime in November busy all the way up until miss doing installs and services and we start November 1st we'll run our lights all the way up until the 18th on the installs or Christmas they're running six days a week sometimes 10 12 hour days one of the things that we brought up off-camera that I want to mention right now is how you actually sell these lights there isn't a mad scramble to sell them and coming in October you were actually selling Christmas like all year round how do you do that we do new installs and backyard makeovers and Eric make oh this is what my sales teams are over there if you're a client of ours

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