Site Visit and Design Modification for Enhanced Value

right. We are at this project uh for Chad in Golden Valley. This is the retaining wall. We're going to have to crawl over a fence if we don't get bit by the nest of hornets that's down here. I'm not going to do a whole lot of Okay, I am going to hopcotch over. Okay, that's railroad tie retaining wall. limited access, but we can build the entire thing from the top side. Build a road coming in. We're going to remove this wall all the way down and then we're going to rebuild it with uh standard units versus lock standard units, my preferred unit, solid blocks, and get her put back together. We have we have changed the design a little bit. Instead of building what was here, we're going to build something that's better. We're going to li We're going to change the design enough that we can optimize his backyard and carry it instead of stopping it. Instead of stopping his yard here, we're going to carry this yard and flatten out this entire thing for the same price that we quoted on the phone. We can actually literally change what we're doing and flatten out this entire area. Give him way more usable space. We're going to bring this grade up and grade add fill soil to level this out. Then what happens is his privacy fence, you can see the two changes in elevation. This privacy fence here can get raised up, giving him more privacy, giving him more usable space, giving him a spot where his dogs can run, giving him continuity off from his existing patio all the way through his yard. A way better design than what was here. We're going to do it for the same price. So, at the end of this meeting, what you going to notice is that I changed up the design on this guy's job. The feeling that I got, and I want you to understand this concept. It was a gut feeling. The gut feeling I got was this customer was not excited about spending $20,000 just to get what he already had, but knew. But when I was able to modify the design, I was able to bring that emotional element into it, which helped him go, not only do I know I have to do this, but now I want to do this. And by creating a better design and stick sticking within our budget, it became a no-brainer. So that's how this job rolls. Sometimes you have to go out and read the customer. And when you get a