Cultivating Mindset and People Skills

back can support you long term so the most important things that you guys can do when you're out there and you're going to go get your own dream is to think think study learn grow become obsessed take it to the next level polish the skills polish how you speak Polish how you speak at Subway when you go up to Subway and you see that grouchy Subway artist making your sandwich make it a point to make that person smile before you walk out why because there's no money on the table there what you say doesn't matter and you're practicing your own skills when you can walk out of that subway line and turn a fr upside down you can understand how you can take that skill to the next level when a customer has money on the table and maybe something isn't going quite right you've already learned and Polished how to deal with people whether they're in a good mood or whether they're in a bad mood and to be able to especially be able to handle people that are in a bad mood is a real good skill and one of the things I'm going to caution you to do is not always talk so much and listen a lot more shut this down and open these up and let the people communicate their thoughts and finish their thoughts and you don't have to jump right in you don't always have to have the answer it's okay to not know because if you seem too perfect and too polished well then there's some red alarms that can go off on there but let's just get right back into this video Frankie and Zach are bu finishing up the the wrap up on