Layer Blocks, Backfill, and Compact

just a moment [Music] the one thing Tim and I hammer into everybody that we work with is that cutting Corners is never allowed I don't ask for Perfection from my team and I don't expect it and I don't show you guys Perfection I never try to fake and like everything I do is always right because that's not even possible but the one thing that I try to teach my team and I try to relay through these videos live being a man and admitting your mistakes when you make one if you make one is the right way to go about this so whenever we have an issue where a customer comes in and starts to belittle one of my team members I have their back pretty hardcore because I know they're not doing something intentionally they're not intentionally trying to cover something up they're not intentionally trying to do something wrong I've actually worked with contractors that do do that they cut Corners because it's fast and easy and it gets them off from the job it's not right my team on the other hand will take the extra steps to do things right and that gives that that I give them my respect for doing that but in turn I also expect that from my customers so when a customer talks down to one of my team members it doesn't sit right with me so when this other customer talked down to my boys on the job site boy that didn't work very well with me so I'm sure some of you guys have ran into some bad customers in the past customers that have maybe done something that just was I was unsettling let me know what happened but more importantly let me know how you guys handled it one of the things that we are always respectful to our customers whether we see eye to eye with them or not it doesn't make a difference we're always respectful because we always keep in mind hey they could just be having a bad day and they need somebody to vent on or is there a real issue or is there a misunderstanding you never know from their perspective and you always I always want to try to take that time to understand what we can do better but if some somebody's consistently disrespecting my boys over and over again or disrespectful to my team in some way shape or form that's when the red flags go up and I know that there's more going on and I need to take care of it but what have you guys done what have you seen and how have you guys handle it let me know in the comments down below that's it for this one God bless go get him you guys and we'll see you on another one all right so we're wrapped up for the day…