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Strategize for Commercial Transition through Reputation

0:41
1:33
181.5K views

At 0:41 in

Electrician Son asks his Dad what is the difference between Residential Vs. Commercial Work, Agree?

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What happens here

While currently engaged in residential work, view this as a crucial phase for 'paying your dues' and building a foundational reputation. The key to transitioning into commercial work is not through direct application but often through indirect referrals. Therefore, adopt a rigorous standard of professionalism and customer service in all residential projects. Your primary goal in this phase is to build an impeccable reputation for quality, reliability, and respect in every client interaction.

Goal: Build an impeccable reputation in residential work to open doors to commercial opportunities.

Tools and materials

  • Customer Service Acumen — Effectively interacting with clients and ensuring their satisfaction
  • Professionalism — Maintaining high standards of conduct and quality in all work

What they say

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boxes. Try to get away from that. You need to start getting into the metal, right? The EMT conduits, the metal boxes. It's higher pay. >> That makes sense. So, I'm mainly doing a lot of residential work now cuz you're paying your dues. >> Yeah. What would be some advice for residential electrician to start getting into commercial work? Like, I don't know how I get my foot in the door. >> My huge advice is to treat every customer like it's Jeff Bezos's mother. You don't know who you're working for.

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