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Remove the Igniter Assembly — Test Heating Element/Gas System

Beginner3 hours

Part of project

Troubleshooting & Fixing a Non-Working Hot Water Heater · Step 3 of 3

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In this video

With the filter ruled out, the next step is to inspect the igniter assembly. First, ensure the gas is off. Locate the igniter at the top of the burner chamber. Carefully unplug the three electrical wires connected to the assembly. Note their positions for reassembly. Using a screwdriver, remove the two screws that hold the igniter assembly in place. Once the screws are out, you can carefully pull the entire assembly out of the burner for a close inspection.

Goal: Remove igniter for inspection

  • Take a photo of the wire connections before unplugging them to ensure you can reconnect them correctly.

Used in this video

  • ScrewdriverRemoving the screws that secure the igniter assembly.
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FAQs

Before I start, what are the absolute first safety steps I must take when troubleshooting my hot water heater?

Always begin by turning off the power to your water heater at the breaker box for electric models, or shutting off the gas supply and turning the thermostat to "Vacation" or "Off" for gas models. Next, turn off the cold water supply valve leading to the heater to prevent water flow. This ensures your safety from electrical shock, gas leaks, or scalding water.

The project says 'beginner' and '3 hours.' Is that realistic for someone who's never done this before?

While the troubleshooting steps are designed for beginners, replacing parts like a heating element or igniter might require a bit more comfort with basic tools. The 3-hour estimate is typically for diagnosing and replacing a common faulty component. If you encounter unexpected issues or need to drain the entire tank, the project could take longer.

Do I really need a 'Commercial Electric 600-Volt True RMS Manual-Ranging Digital Multimeter DMM-8301' for this project, or can I get by without one?

For electric water heaters, a multimeter is essential for safely testing heating elements and thermostats for continuity and resistance. While the specific model listed is recommended for its reliability, any digital multimeter capable of measuring ohms and volts will work. For gas models, visual inspection is often key, but a multimeter can still be useful for testing certain electrical components.

My electric water heater isn't producing hot water at all. What's the most likely culprit I should check first after ensuring power is off?

The most common causes for an electric water heater to stop heating are a tripped high-limit reset button or a failed heating element. First, check for a red reset button, usually on the upper thermostat, and press it if popped. If that doesn't resolve it, use your multimeter to test the heating elements for continuity; a lack of continuity indicates a faulty element that needs replacement.

Transcript
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what i'm going to do is check the igniter so what i'm doing here is i cut the gas off to the valve and shut the system down and the reason why i'm checking the igniter there's a little view glass inside at the burner here and i noticed well i didn't see the igniter lighting up okay so that just made me want to check the igniter because they do burn out on these units the igniters tend to burn out over you know over time all right so you can tell this one has been changed before somebody um did some tape work here like um i guess you know trying to insulate the um igniter wires these do send high current through the igniter all right so i'm going to get those screws removed and once i get these screws removed i can pop the igniter out and see what it looks like most of these um units the tankless hot water heater units they're you know they're similar they might not be the exact same design but they are a lot similar you know so it'll typically have you know similar issues all right so taking a look at that igniter you can

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