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Sharing Positive Service Interactions and Life Lessons

2:45
41:25
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At 2:45 in

Where did the Customer Service go??

What happens here

The speaker recounts a story told by 'Stoney Ridge Farmer' about a large group dinner where service was very slow. Instead of complaining, 'Stoney Ridge Farmer' calmly asked to speak to the manager, resulting in the entire meal being comped due to the delay. This illustrates the power of respectful communication. The speaker also mentions 'Stoney Ridge Farmer's' practice of sometimes doing work for food for those in need, which he considers an 'awesome' act. He connects this to his own past practice of doing small plumbing jobs for cookies, not charging for minor services to elderly people, or helping pregnant wives of deployed service members. He believes in doing good work and helping people, as it often comes back to you positively.

Goal: He shares an anecdote about 'Stoney Ridge Farmer' solving a restaurant issue through direct communication, and his own experiences working for food, highlighting the value of good deeds and community.

What they say

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last two weeks now actually I've had a guy at my house doing some HVAC word for me right and he was referred by a friend and I'm thinking man okay well you know and I really I like my friend a lot I respect his opinion as a plumber he's a great new construction plumber he does awesome work and I mean he does like five bath houses by himself like all day long and he's great so I got this guy's number from him thinking okay this is good well you know it's not been so great and I know that I look at myself and the way that I would do things in

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