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POV: What Calling an Electrician looks like, How much would Charge/Pay for a Ceiling Fan, Thoughts?

1:50
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Video by Hendy The Sparky

Hendy The Sparky

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This video features a master electrician conducting a role-play exercise with his apprentice son. The goal is to teach the apprentice how to professionally handle customer phone calls, gather essential job details, and provide accurate and profitable estimates for electrical services, specifically demonstrated for a ceiling fan installation in a high-ceiling environment.

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Okay, we're doing a role play. You are the electrician and I'm the customer, okay? I don't know who you are. Ring. >> Hello, this is Chris from Anaheim Electric. >> Hey Chris, I'm glad you answered the phone. You'd be surprised, you're the first one to answer the phone. Most people I've called I've called a couple of guys and no one seems to answer the phone. Do you do ceiling fans? >> Of course we do [music] ceiling fans. >> Oh, excellent. Well, you know, my husband and I, we bought a ceiling fan from [music] Home Depot. >> Okay. >> So, can you tell me how much this would cost? >> Yes, ma'am, we're happy to help. So, how high is your ceiling? >> It's really high. I have to be honest with you, Chris. It's got [music] to be 20 ft. >> 20 ft high, okay. Um, is the fan you're getting us have a remote or will we need a switch installed? [music] >> You know, I think it comes with both, but my husband said something about he wants a switch, something [music] with three wire. >> Okay, okay. >> Can you give me an estimate so I know what I'm looking at? >> Yeah, so based on what you're telling me with a 20 [music] ft ceiling and you need a a switch installed with a three wire, um, you're looking at around 1290 for the [music] install. And that's all labor, material costs, and service call fee. >> Okay, I'm breaking character now. You're telling me that's all you would charge [music] is 1290? >> I mean, 1290 I think >> 1290 to put a ceiling fan [music] up that's 20 ft in the air? That's all you would charge? >> I mean, that's that's not a bad [music] price. That's a that's a that's a competitive >> I'm going to be 1890. He's going to be 1290. The answers that we get we're getting were totally unacceptable. [music] He's a young guy, he's 26 years old, he said 1290. So, that's okay. [music] I was waiting for him to say 1390 to 1890. [music] You know, a customer that's going to pay 1290 will pay 1590. I basically wanted to share [music] with you what his mind is and how much he would be [music] charging.

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