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Identify Undesirable Customer Types

2:06
2:55
11.9K views

At 2:06 in

I asked Pops about how to Bid my 1st Job, The 3 Factors - Quality, Time, and Cost #electrician

What happens here

The speaker explicitly states that it is impossible for a customer to receive all three qualities: Quality, Time, and Cost. Any customer demanding a cheap price, immediate service, and high quality is an unrealistic client. Tradesmen should avoid customers who are unwilling to compromise on any of these three factors, especially if they do not value quality. These types of customers are generally unprofitable or lead to unsatisfactory outcomes.

Goal: Discern customers who demand all three qualities without compromise, which is an unsustainable business model.

What they say

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schedule. And if he doesn't want quality, we don't want anything to do with this type of customer. Okay? This is the type of customer that you guys probably work with if you're working for less than $100 an hour. Right? These are the guys that want cheap price and they want it done right now, but they don't even care about quality or they say they do, but it's impossible, impossible to have a customer and get all three. That can't happen. They can only pick two. And this is business 101. And this is

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