Target Underserved Customer Segments
3:04
10:05
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At 3:04 in
How do I get started in Lawn Care? pt#2
What happens here
Actively seek out customer bases that are overlooked by larger companies. The speaker specifically mentions elderly populations, apartment complexes (HOAs), and student housing as examples of segments that might require specialized services or simply be ignored by big box stores focusing on individual residential lawns. By going 'where they are', you position your business to serve these specific needs.
Goal: Focus marketing and service efforts on customer groups neglected by larger competitors.
Tools and materials
- Demographic Data N/A — Understanding the age, housing type, and needs of local populations
- Local Community Knowledge N/A — Identifying where target groups congregate (e.g., community centers, local events)
What they say
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What they say
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