Warranty, Parts, and Customer Support

the length would be 18 ft at that point. >> Okay, so it folds up to 18 ft. It looks big, it looks intimidating, and it's an expensive piece of equipment. So, what about if a guy wanted information? What about Do you guys offer training? Do you offer that maybe to help them understand how to maintain it? >> Yes. >> A guy that's going to spend $240,000 is going to want to know this thing inside and out. So, what do you guys do to make sure that the contractor, when it gets into their hands, feels really comfortable about the process? >> Yeah, great question. We want to make sure our customers have peace of mind. When they choose Komplet, they know we have their back 100% of the way, especially it starts before sale, and it continues long after the sale. We look at all of our relationships like a family. Uh we want to be there for our customers. We treat them like that. And so, when it comes to training, we offer full training. We have a full service team, full parts department, a full warehouse with parts uh up to almost $2 million in parts in our warehouse in New Jersey. Uh we're always available for our customers. All of our machines come with QR codes that you can scan and get technical information right there, parts manuals, service manuals. We have uh videos that we put together for our customers that they can watch and just learn right there. And then, we're a call away at any time here any questions. >> You said parts availability, which brings me to the point of warranty. >> Yes. >> What can a guy expect? What is he going to get for a warranty on something like this? >> So, warranty on all of our units