Skip to main content

Understand Problem and Prepare Tools

0:25
1:00
23.3K views

At 0:25 in

Customer had a Bad Water Heater, what would you do if you were at this job? #electrician

What happens here

The first step in any troubleshooting process is to understand the reported problem. The video shows an electrician receiving a call about a water heater not working and its circuit breaker frequently tripping. This step involves listening to the customer's description of the symptoms to form an initial hypothesis. Before heading to the job site, ensure all necessary electrical troubleshooting tools are prepared and organized in a tool belt and vehicle storage system.

Goal: Be aware of the water heater's symptoms and have all necessary tools ready for the job.

Tools and materials

  • Milwaukee PACKOUT system Milwaukee — Organizing and transporting tools and materials
  • Tool Belt — Carrying essential hand tools

What they say

Hide

work pants as they're comfortable waterproof and perfect for Blue Collar once I'm outside I go to my work van check to make sure I got my tool belt all my tools and material ready to go to the job today a customer called saying that their water heater wasn't working and that the circuit breaker keeps tripping so we on the way to about to check it out at a commercial office building so here is the building's electrical panel first thing I did was open the panel find the water heater breaker and try to flip it on I then put

Auto-generated from the video audio.