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Stesso

Introduction to Documentation and Liability

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4:34
585.1K views

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Caught on Tape!

Watch on YouTube

What happens here

The video begins with the creator driving and explaining the central theme: the importance of documenting agreements, especially when performing tasks outside a formal contract or as a favor. He states his intention to show how to 'cover your ass' (CYA) by getting such agreements on video, citing an upcoming scenario where his team was asked to do something not completely agreed upon.

Goal: Understand the necessity of documenting out-of-scope work

What they say

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I've always said ink is cheap and to get it in writing. Well, today instead of that, I got it on video. I want to show you how to cover your ass in case you're asked to do something that you don't completely agree with. I'm going to walk you through what I did today, how I approach it live with a customer. So, check this out. to bring her straight between them. If we hit that structure, we're dead. If we hit this wall, we're dead. through asked us to do them a favor by taking down a chimney that was in their contract while we were on a site doing a soil correction for a residential excavation job. I want to show you how I handle that.

Auto-generated from the video audio.