I've always said ink is cheap and to get it in writing. Well, today instead of that, I got it on video. I want to show you how to cover your ass in case you're asked to do something that you don't completely agree with. I'm going to walk you through what I did today, how I approach it live with a customer. So, check this out. to bring her straight between them. If we hit that structure, we're dead. If we hit this wall, we're dead. through asked us to do them a favor by taking down a chimney that was in their contract while we were on a site doing a soil correction for a residential excavation job. I want to show you how I handle that. Perfect. Okay, so we're going to help these guys out. This is not in our bid. There's a chimney there. What we're going to do for these guys is we're going to give it a yank and drop it. But, since it's not in our [clears throat] bid, it's not in our scope of work, we don't want to be responsible for any damage that happens to the house. You're You're good with that? been asked to take responsibility for anything that could go wrong. All right, how about you? And he's not responsible. [laughter] I'm the one responsible. Perfect. And so, with that being said, I just want to be very clear that we're just going to do this to help you guys out. But, if it goes south on us, that's on you guys. Correct. Perfect. We'll do the best we can for you then. We're good with that? Good with that. Good with that. All right. For us to do this, what we've agreed on is that we want that chimney disconnected from the post coming up in front of it. Because if it pulls, we know it can pull all that way. So, Ben, if you want us to do it, Yep, we're going to disconnect that up there. Disconnect the chimney from the from the wall. Okay. I think I think that'll be our safest bet, so. So, thank you. Appreciate that. On this job, we're actually set up to do an excavation project along with a small soil correction and potentially some frost ripping. We're really not prepared to do a demolition job. This just came to us out of the blue. Sometimes, it's good to create goodwill on a job site, and so you got to do things that really you don't want to do. That's this case in point. But, we did cover our ass to make sure that we were protected and not responsible, so let's get the project started. All right. Here we go. Here we go. We're in position. Sir, down. Hold up. Hold up. Let's give it a couple minutes here. Hey. Get her tight. Get her tight, Tim. Get her tight. Let's see what we got. Hold up. Hold up. So, what we're going to try to do is we are going to bring her straight between them. If we hit that structure, we're dead. If we hit this wall, we're dead. We don't want it to bounce and roll off, either. What we really want it to do is come straight down. So, we got the chain wrapped around the bucket. Here we go. Woo! She did a little flip. That was it. It's like pulling a tree down, right? I didn't want to quit go yet, [music] but it's starting to move, so You felt it move just from the tap? Yeah. Well, that was it. You can see Tim right here running the mini ex trying to look down [music] into an 8-ft deep hole, but the important point is is after we were done knocking the chimney down, the interior demolition crew asked us for another favor, and without prompting, I'm going to show you what Tim was able to do on his own. Empower your crew to make sure that they know they are capable of covering the bases on a project when work is outside of their scope. So, let's check this out. Go ahead. Yep, they I asked these guys to pull the wall down with the excavator. Uh the damage on the wall uh porch area here is not their responsibility. It's mine. It was already coming off of the print, but I asked him to do it, so it's on me. My shoulder's not theirs. And any other damages is And any other damages is not theirs. It's mine. Okay, thank you. Make sure to check out our podcast where we have tons of great information and amazing interviews just to help out contractors and business
