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Empower Crew for Proactive Documentation

3:13
4:34
585.1K views

At 3:13 in

Caught on Tape!

What happens here

After the demolition, the creator reiterates the importance of empowering every crew member to document anything out of the ordinary, including scope creep, by quickly grabbing a phone and recording. He showcases a video sent by his crew member, Tim, where Tim verbally confirms that any damage from pulling down a wall is his responsibility because he asked the main contractor to do it. This emphasizes proactive documentation by the team.

Goal: Ensure all crew members are equipped and trained to document scope creep

Tools and materials

  • Smartphone — Crew members to record any out-of-the-ordinary events or scope creep

What they say

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Woo! She did a little flip. That was it. It's like pulling a tree down, right? I didn't want to quit go yet, [music] but it's starting to move, so You felt it move just from the tap? Yeah. Well, that was it. You can see Tim right here running the mini ex trying to look down [music] into an 8-ft deep hole, but the important point is is after we were done knocking the chimney down, the interior demolition crew asked us for another favor, and without prompting, I'm going to show you what Tim was able to do on his own. Empower your crew to make sure that they know they are capable of covering the bases on a project when work is outside of their scope. So, let's check this out. Go ahead. Yep, they I asked these guys to pull the wall down with the excavator. Uh the damage on the wall uh porch area here is not their responsibility. It's mine. It was already coming off of the print, but I asked him to do it, so it's on me. My shoulder's not theirs. And any other damages is And any other damages is not theirs. It's mine. Okay, thank you. Make sure to check out our podcast where we have tons of great information and amazing interviews just to help out contractors and business

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