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Access the Upper Thermostat — Reassemble and Restore Power

Beginner

Part of project

How to Test and Replace an Electric Water Heater Thermostat · Step 8 of 9

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In this video

The technician locates the two access panels on the side of the electric water heater. Using a Phillips head screwdriver, he removes the screw from the upper access panel, takes the panel off, and places it on the floor. He then pulls back the piece of foam insulation to reveal the upper thermostat and its wiring.

Goal: Expose the upper thermostat

  • Always turn off power at the circuit breaker before removing access panels to prevent electric shock.

Used in this video

  • Screwdriver (Screwdriver Type: Phillips)Removing the screws from the water heater access panels.
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FAQs

Why is verifying the power is off with a multimeter so critical, and what happens if I skip this step?

Verifying power is off with a multimeter is the most crucial safety step to prevent electrocution. Skipping this step can lead to serious injury or death. Always use your multimeter to confirm no voltage is present at the thermostat wires before touching any components or proceeding with the repair.

I'm a beginner; what kind of multimeter should I use, and what settings do I need for testing the thermostat?

As a beginner, any basic digital multimeter like the Klein Tools MM420 will suffice. You'll primarily use the 'ohms' (Ω) setting to test for continuity in the thermostats and the 'AC voltage' (V~) setting to accurately verify the power is off at the water heater's terminal block.

How can I tell if my water heater's problem is definitely the thermostat, or could it be something else?

A faulty thermostat is a common cause if you have no hot water, inconsistent temperatures, or lukewarm water. This guide helps you definitively diagnose it with a multimeter by testing for continuity. If both thermostats test good, the issue might be with the heating elements, which would require further testing.

How do I ensure I purchase the correct replacement thermostat for my electric water heater?

Before purchasing, remove your faulty thermostat and note its brand, model number, voltage, and wattage, usually printed directly on the part or the water heater's data plate. Bringing the old part to a plumbing supply store or using online parts finders with your water heater's full model number is the best way to get an exact match.

Access the Upper Thermostat — How to Test and Replace an Electric Water Heater Thermostat (Step 8, Video 2) | Stesso