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Check the thermostats — Test the Upper Thermostat

Beginner

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How to Test and Replace an Electric Water Heater Thermostat · Step 4 of 9

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In this video

Test the thermostats to ensure they are calling for heat. Run hot water in the house, then use an ohmmeter to verify that the thermostats are functioning correctly. Use a voltmeter to confirm the presence of electricity at the elements if the thermostats are functional.

Goal: Verify thermostat functionality

  • Make sure the power is turned off before disconnecting any wires.

Used in this video

  • Multimeter (Multimeter: Digital)Testing the thermostats.
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FAQs

Why is verifying the power is off with a multimeter so critical, and what happens if I skip this step?

Verifying power is off with a multimeter is the most crucial safety step to prevent electrocution. Skipping this step can lead to serious injury or death. Always use your multimeter to confirm no voltage is present at the thermostat wires before touching any components or proceeding with the repair.

I'm a beginner; what kind of multimeter should I use, and what settings do I need for testing the thermostat?

As a beginner, any basic digital multimeter like the Klein Tools MM420 will suffice. You'll primarily use the 'ohms' (Ω) setting to test for continuity in the thermostats and the 'AC voltage' (V~) setting to accurately verify the power is off at the water heater's terminal block.

How can I tell if my water heater's problem is definitely the thermostat, or could it be something else?

A faulty thermostat is a common cause if you have no hot water, inconsistent temperatures, or lukewarm water. This guide helps you definitively diagnose it with a multimeter by testing for continuity. If both thermostats test good, the issue might be with the heating elements, which would require further testing.

How do I ensure I purchase the correct replacement thermostat for my electric water heater?

Before purchasing, remove your faulty thermostat and note its brand, model number, voltage, and wattage, usually printed directly on the part or the water heater's data plate. Bringing the old part to a plumbing supply store or using online parts finders with your water heater's full model number is the best way to get an exact match.

Transcript
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out of the way as well now what you can see is this is your thermostat and this is your actual element so i'm going to open both access panels and expose them to this point and then i'm going to get my ohms meter out and check and make sure that the thermostat is actually calling for heat to make sure that my hot water heater is calling for heat i'm going to open the hot water valve on my faucet and let it run for a few moments okay now that i've let my hot water run for a little bit to make sure that my tank is going to be calling for heat it's time to check my thermostats to make sure they're working so if they're working properly and it's calling for heat i should have electricity down here at my uh element so i'm going to ground one electrode and then i'm going to test it and you can see on my ohms meter that i have 122 there and 122 there so that's my my 220 that is showing up there ready to go so i got ample power the thermostat is calling for power so that tells me that my elements one or both of them are not functioning properly or bad so

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