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Stesso

The Buyer's Responsibility: Do Your Homework

1:15
20:40
91.8K views

At 1:15 in

Whats Better for a work truck -Gas or Diesel ?? 4k

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What happens here

The discussion delves into the pitfalls of not knowing your product or application. The expert explains that relying solely on a salesperson's recommendation without personal research can lead to purchasing the wrong vehicle, resulting in poor performance, frequent failures (like blown transmissions or worn-out brakes), and dissatisfaction. He emphasizes that the vehicle's computer memory retains records of unauthorized modifications or excessive strain, which manufacturers can access to deny warranty claims.

Goal: Recognize the importance of buyer research and the consequences of improper vehicle use on warranty.

Tools and materials

  • Ram 2500 — Illustrating a heavy-duty truck
  • Vehicle computer/ECU OEM — Stores data on vehicle performance and modifications

What they say

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service knows all all the tricks you go ahead and reprogram your turbo diesel to put out with 1200 foot-pounds of torque 450 horse so you can run 10 second quarter mile and then all sudden you get a trainee issue you on program all that guess what that's in the memory of the computer you can see [Applause] [Music] [Applause] alright guys I'm with Mike Mike how you doing today are you alright for guys that don't know who Mike is Mike you are the commercial Sales Manager for fury motors commercial truck sales right but he doesn't just sell trucks your job is to oversee all this but in your off time you also build baja race trucks you start you build them from scratch right from the ground up you like the racing series okay so you've got a lot of experience with trucks and the reason I'm in here right now is because a lot of guys are buying a truck maybe they got to buy a four to dodge a Chevy I don't care what the brand is one guy buys a truck and he has an amazing experience with it and loves it the next guy buys a the same kind of truck and he hates it and wants to get rid of it as soon as he possibly can and what you and I are going to do today is try to clarify what's happening that makes that occur there's a sales guy and there's a customer okay we're both idiots okay sales guys are idiots the customer is the idiot they're idiots because they don't do their homework okay we're idiots because we don't do our homework and know our product okay what happens a lot of times is a guy comes in I need a truck I get a bowl camper oh great let me show you this HAP song and then it pulls 8,000 homes well a guy doesn't know his camper we talk all the time he comes in six months later my brakes

Auto-generated from the video audio.