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Accidental Damage and Exceptional Customer Service

3:34
7:02
2K views

At 3:34 in

The best wireless mic system for You Tube and VLogs. Awesome Customer Service from Rode Mics!

What happens here

Tools and materials

  • Replacement Cleat Mounts Rode
  • Sony 4K Handycam (damaged) Sony

What they say

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what customer service I received from Road okay so I received this product from Amazon and I put it on the camera and put it out on my tripod and first thing I did was knock my camera over this thing Byam hit the dirt it hit the dirt heart to the wind caught it and I was trying to film a truck spreading fertilizer great big truck spreading fertilizer on my farm and I set this thing on a hillside took off running to go catch the truck and then pop this thing fell so it snapped this little piece right here and it broke this and it broke that so I called road mics because I couldn't seem to find the product that I needed to fix this well guys I called their customer service line I asked them you know where I can get this stuff low and it right here well how do I get it how much is it and what do I do here's what I do boom here don't look at my address there's my name so road microphones right here sit me for free this complimentary package of the things that I broke and this is my first time opening it this stuff you can you can buy on Amazon all these little products but they sent me to one two three four four of the little cleats that go on here because these cleats are designed to break away if your if your microphone decides it's gonna fall or you're an idiot and you put it on the hillside like me and also they sent the little road link plug with the little screw type thing on here so guys I cannot say enough

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