Accurate and Transparent Bidding
At 7:34 in
My Top 3 Customer Fails (So You Don’t Repeat Them)
What happens here
The video advises against incomplete or misleading bids. Contractors should meticulously measure and include every aspect of the job in their proposal. An example is given where a contractor forgot to include stairs in a bid, leading to them 'eating' the cost because the client expected them. Bids should clearly state quantities and exclusions (e.g., 'up to 900 square yards of turf installation,' 'does not include X amount'). This level of detail prevents customers from feeling misled or 'nickel-and-dimed' later. Intentionally lowballing a bid with the expectation of upselling later is described as a 'scum-ball tactic' that damages trust. It's crucial to present an honest and comprehensive bid upfront, even if it means losing some jobs, to maintain integrity and build long-term relationships.
Goal: This step emphasizes the necessity of precise and detailed bids that clearly outline what is included and excluded from the project to prevent misunderstandings and disputes.
What they say
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What they say
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