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Stesso

Addressing Neighbor Concerns (Tree Roots and Pipe Damage)

14:40
26:03
1.6M views

At 14:40 in

I think we pissed off the neighbor...

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What happens here

During the course of the project, a neighbor raised concerns about damage to their trees due to root cutting. The narrator explains, based on implicit inspection (likely involving camera probes in a real-world scenario to diagnose the issue), that roots originating from the client's trees had actually grown into and damaged the neighbor's existing drain pipe, leading to flooding in the neighbor's basement. The roots that were removed were those directly affecting the functionality of the neighbor's drainage system, not just indiscriminately cut. The narrator demonstrates with removed root pieces, highlighting the direct damage these roots caused within the pipe itself. This highlights the importance of thorough inspection (including camera probes for root intrusion) to accurately diagnose and justify drainage system repairs.

Goal: The project encountered resistance from a neighbor concerned about tree roots being cut. An implicit inspection (prior use of camera probes) would have revealed that roots from the client's trees had infiltrated and damaged the neighbor's existing drain pipe, causing basement flooding. The narrator explains that the necessary root removal was due to this damage to the neighbor's property, not damage to the client's trees.

Tools and materials

  • Camera Probe

What they say

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on my crew as long as i'm around and the guy you're about to see did exactly that to blaine he's blaine's down in the trench he's putting pipes together and i'm over on the excavator and i turn it off and i hear this guy yelling at one of my guys ah maybe he was just talking loud i don't know okay um but he was talking very loud to blaine and i came over and he starts talking very loud to me about damaging the trees ripping up roots i'm asking you like i asked you this morning okay not to damage the tree okay and so if you look right here these are pieces of the trees yes okay and what did you just say about the roots the roots were growing through their pipe and damaged their drainage system so the roots that came here were not on your property they were on their property damaging their system which then flooded their building which is caused interior damage to their building so are you admitting that your tree caused this damage i'm not i don't know anything about that what i'm asking you what i have asked you sure is about the roots that got damaged yes absolutely so you damaged the roots of the tree exactly when they were in the pipe their pipe yep i took the roots out that were in their pipe what is that going to do in terms of for the life of the in terms of a tree dying well you might because whoever put this system in right here probably did a lot more damage than we ever did well i'm assuming i have to assume this that that's been there we don't know but that goes this building that goes four feet this house that goes four feet deep now the pipe we put in is all the way out here so this is where the line to our pipe is i threw the dirt this way but the pipe is right where you're standing so i don't know if this is your property or not but this is where i found the roots this is my i don't think so i think my property line is where that black thing is right there yeah we didn't dig anywhere over there i know you didn't dig okay yeah well the roots of the trees that were over here got damaged because they were wrapped around the pipe and going through the pipe where this got damaged which flooded this building which caused all of this entire job to be done i don't believe that okay even slightly i don't believe that that's what causes damage okay i mean roots do what they do okay they grow yep when you damage the roots though then it causes problems with the trees i guess that would be a matter of you and them discussing your roots on their property…

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