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Understand the Risk of Unpaid Work

0:09
4:05
19.4K views

At 0:09 in

How to Collect Money with a Lien

What happens here

The video begins by highlighting the common and frustrating experience of completing excellent work for a customer who then fails to pay. This sets the context for the importance of proper proposal formulation. The speaker uses an anecdote about his pet bird, Gracie, biting his dog to illustrate how one can get 'bit in the ass' by unexpected issues, extending the metaphor to customer non-payment in business.

Goal: Acknowledge and understand the financial risks associated with one-off projects where payment is not guaranteed.

What they say

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I got bit in the ass by a customer and this bird reminded me of it I'm going to tell you a story and then we're going to focus on how to keep it from happening to you so we were given this bird right here her name is Gracie and I have two hunting dogs and I told the person that donated the bird to our house that I going to guarantee it's going to live she said it was going to be fine and I wheeled this bird in on her little fancy cage that it bought for her and I told my wife as long as this bird stays up here at the top maybe the dogs will leave it alone but what does this thing do it walks down to the bottom of the cage sits at the very bottom of the cage and then goes come here right to my dogs now the stupider of the two dogs runs over there walks right up to the bird like oh hi welcome how you doing and the bird bites the dog on the nose and then crawls back up to the top of the Cage laughing I couldn't believe what I seen But it reminded me of my own experience with a customer how many times have you been called out to a job done excellent work customer is happy but when it comes time to get paid guess what guess who gets bit in the ass you do I do I've been there if you haven't been there yet you will I'm I'm going to help keep you

Auto-generated from the video audio.