Client Call and Service Agreement

What happens here

The presenter shares a personal anecdote from his experience as an electrician. A lady called needing five smoke detectors installed because her husband couldn't do it. He quoted her $200 per smoke detector, totaling $1000. She agreed and asked if he could do it the same day, as her old ones were beeping and disturbing her baby. He agreed to come right over.

Goal: Illustrate a typical service call and immediate client need