Cultivate and Leverage Online Reviews for Business Growth

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Do you agree with this Electrician’s Take? Why Customer Service is #1 MOST Important Residential

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What happens here

The speaker stresses that "reviews are everything nowadays" for electricians. He explains that potential customers actively search for and rely on online reviews when choosing an electrician. This means that providing excellent customer service directly leads to positive reviews, which are vital for attracting new clients and securing repeat business in the modern, digitally-driven marketplace.

Goal: Build a strong digital presence and attract clients through positive customer feedback.

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no customer service, it means absolutely nothing. All right? Nobody's gonna call you back. Reviews are everything, guys. Nowadays, customers when they want to search for electrician, they're looking at reviews online. All right? I get a bunch of DMs and new apprentices asking, "How can I get hired? How can I become an electrician?" Well, don't state in your interview, "Oh, I'm good at pulling cables. I'm I'm good at bending conduit." State that you're a personable

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