Customer Feedback and Continuous Improvement

it's finally ready to release so my feedback jacob's saying he wanted to be bad because a lot of the stuff that i got in my trailer was prototype right i mean brand new technology my diamond c trailer is one of my two favorite trailers of all time period hands down drives smoother than any trailer it is the smoothest driving trailer i've ever owned in my life absolutely to a fault yeah to a fault to a fault because sometimes you don't know it's back there you get too comfortable and complacent it's always nice to hear something rattling and waking you up and going yeah hey i'm still back here you know you can feel it a little bit nothing in fact a lot of times if you're getting on the phone or something else i have to look up and go is the trail and then you got to look because it rides so low i mean it was just the only and then that's that is a fault because it is that smooth and the head nice and i know you guys are like oh that don't sound like a fault but the other thing that we don't like is the latch system for the rain hold the rim down the ramp it just it went out on us jacob i mean plain and simple the raw truth is yeah and we are using a bungee strap over the top of it now to do it that was the only two things that i could see where and the first one i'm not going to ask you to make my trailer more radically so don't do that no we'd love to get that uh you know see how that latch failed because that's we we the only way we get better is continuously you know seeking feedback from customers taking it to heart and going back to the design board to make it better and so that that's uh i'd love to see those pictures of what happened with those latches so that we can take it to the engineers and hey we got to make this better so is there anything else in your booth this year to cover this is a new color for us sherwin-williams developed it for us