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Customer's Initial Low Offer

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Customer calls an Electrician over the Phone, is $600 a fair price to extend an EV Charger, Thoughts

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What happens here

The electrician receives a call from a customer who is unwilling to pay the quoted $600 for an electrician service to move a Tesla charger to a new location, offering only $200. The electrician expresses that the offer is 'too far off' from the actual cost.

Goal: Understand the customer's initial price expectation

Tools and materials

  • Smartphone — Communicating with the customer

What they say

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We're just too far off. >> All right. So, what is the least you can go considering this is your job? Okay. This not somebody else's. Okay. You're just doing a little extra work extending it. >> Yes. So, to move your Tesla charger to the new location like 600 would be the best. >> I Yeah. Unfortunately, can't go lower, unfortunately. >> Listen, that's too much. But let me ask you another question. And since I have

Auto-generated from the video audio.