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Stesso

Customer's Attempt to Rescope and Negotiate

0:32
1:17
113.1K views

At 0:32 in

Customer calls an Electrician over the Phone, is $600 a fair price to extend an EV Charger, Thoughts

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What happens here

The customer then tries to narrow down the scope of work, asking for just a 'Nema 14-50 outlet connected from the panel' and asks for a discounted price for just that. The electrician states that even for just the outlet, it would be a 'new install' and would entail the 'normal cost,' which the electrician states is $1500.

Goal: Assess the cost for a reduced scope of work

Tools and materials

  • Smartphone — Engaging in the negotiation

What they say

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>> Uh if I put uh can you can you run this line? So let me ask you this one. If you do uh Nema uh 1450 outlet just the outlet connected from so how much that will give me a discounted price? >> That would be a new install. That would be you would be looking at the normal cost. >> The normal cost is 1,500. Yes. Now it's a new it's a new install. >> Make it 300.

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