Recognize Customer Red Flags

What happens here

The video shows an electrician receiving a phone call from a customer, identified as a landlord, who asks for an itemized quote in paper and writing after having discussed the price. The electrician then explains to his audience that this is a 'red flag' because such customers, often landlords, tend to be tough and always want the best price, which can lead to arguments or complaints despite initial agreement.

Goal: Understand warning signs in customer interactions