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Check for Spark at Pilot Assembly — Check the Pilot Light

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How to Troubleshoot a Gas Water Heater That's Not Working · Step 2 of 6

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To begin, locate the pilot assembly's sight glass on your gas water heater. In a dimly lit environment, press the igniter button repeatedly while looking through the sight glass at the igniter rod. You should see a small, visible spark jumping between the igniter rod and the pilot hood. If a spark is present, the igniter system is likely working correctly up to that point.

Goal: Verify spark at the igniter rod

  • It is much easier to see the spark if the surrounding lights are off or dim. Close the garage door or turn off room lights if necessary.

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  • Gas Water HeaterThe appliance being diagnosed.
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FAQs

What are the most crucial safety precautions I need to take before troubleshooting my gas water heater, especially regarding gas leaks?

Always prioritize safety when working with gas appliances. Before starting, ensure adequate ventilation, and if you smell gas, immediately turn off the gas supply, evacuate the area, and call your gas company or a professional plumber. Never attempt to troubleshoot if you suspect a gas leak; this project assumes no active gas leak.

What specific tools and materials are essential to have on hand before I start troubleshooting my gas water heater?

You'll definitely need a reliable flashlight, like the Panther Vision FLATEYE, to inspect dark areas. For cleaning connections, fine-grit sandpaper (e.g., Fandeli 400 Grit) and a scour pad are useful. If you suspect a faulty thermocouple, have a new resideo 30 Millivolt Universal Gas Water Heater Thermocouple ready, along with an adjustable wrench set for replacement.

My gas water heater isn't producing hot water; what's the most common and easiest issue for a beginner to check first?

The most frequent cause of a gas water heater not producing hot water that beginners should check is a pilot light that has gone out. This is often an easy fix, requiring you to relight it according to your water heater's instructions. If the pilot light won't stay lit, the thermocouple is the next most common culprit to inspect and potentially replace.

How much time should I expect to spend on this troubleshooting project, and what's the potential cost if I need to replace parts?

Most troubleshooting steps, like checking the pilot light or cleaning the thermocouple, can be done within 30-60 minutes. If you need to replace the thermocouple, it might take an additional hour for purchase and installation. A new thermocouple (like the resideo CQ100A1013) typically costs around $15-$30, making this a very cost-effective DIY repair compared to a professional service call.

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when you're doing a spark check on your gas water heater you're going to click the igniter you will be looking through the sight glass and you'll be looking right here at this igniter Rod it does help if it's not that bright maybe the lights are off or you close the garage door depending on where your water heater is and you start clicking the igniter and you should see the spark as you can see right there now if you're not getting a spark there we need to see if the piso igniter is working so let me reposition the camera

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