Assess Local Service Shop Reliability

The last last but not least, what I want to talk to you about is your local shop. I get the question all the time. Hey, I'm thinking about buying this piece of equipment. The first thing that I want to ask you guys is what is your local shop like for that piece of equipment? It's that important. If you have a piece of equipment that delivers on power productivity, it is quality made. You can easily gain access to it, but the local shop doesn't exist, what are you going to do when you have a major breakdown? If you are not 100% satisfied with your local shop, don't buy that piece of equipment, no matter how good it is. This is a key to purchasing anything. Make a connection with the shop. See if you trust what they're doing. Look at reviews before you pull the trigger. If you have a great local shop, that is 1/4 or 25% of your purchasing decision. So, let's go back over this. Four criteria are power, productivity, performance. That's all one. Does it deliver on what you expect it to do. Number two is quality. Quality is the ability for that machine to keep functioning long after it's been paid off. This is when a machine gets profitable. Number three is serviceability. Can you handle the daily maintenance of that machine? That keeps your operating expense to a minimum. Access in the field is important. Eric, what have you guys done to make that happen? It's part of our heritage case is ground line serviceability. With the new C series, we've maintained that and proved about that. As you can see here, access panels flip up from the ground. You see all your daily checks right here. You get your water off your radiator, engine oil, check and fill, fuel filter, drain the water separator, electronic fuel priming, standard, air cleaner access right there in the back. Everything you need to get to from one simple location. Number four is how well of a connection do you have with your local shop. It's important that you vet that shop and you have a great local shop. But now I want to hear from you guys. What is your favorite piece of equipment? And what's your least favorite piece of equipment and why? I hope this has helped you guys out. What are you waiting for?