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Implement Progress Payments for Protection

0:55
3:30
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At 0:55 in

Manipulated By a Customer on a Landscape

What happens here

To mitigate risks associated with client manipulation, the speaker strongly advocates for implementing "progress payments." This means scheduling payments at various stages as work is completed. If a client is hesitant or unable to make a progress payment, the contractor should pause work. The speaker explains that clients are motivated to pay when their job is incomplete, thus preventing them from disappearing or making unreasonable demands at the project's end.

Goal: Protect contractor income and project flow by using progress payments.