Iterative Design and User-Centric Evolution through Direct Feedback

appreciate them so really what it is it's the lawn care communities the landscapers themselves that are developing the designs for right mores is that yeah I really like about what's happening more easily in the social media side of stuff than that there's as many people out there saying what they like to build like 50 Cent's the whole nother opportunity trucks and other stuff it it's not what are these situations where there's you know this big office building somewhere bunch of Engineers just pushing about now there's a back and forth day interaction going on get a lot of media center that's kind of scary be engaged to that because you're jumpers are gonna be unhappy with something that you've done and the host accountable that computers technically ugly inventing shut up these excursions speakers hippies don't flinch and respond their chains of thing but people don't like you're not going to be in business so long so if the landscapers and lawn care community is not talking to you you don't have a sense of direction so you're dependent on these guys giving you feedback both good and bad and I'm gonna guess that you need the negative feedback just as much as you need the positive feedback nobody wants to be bashed continually but if you don't have things that you can improve you can't continue to modify the Machine and make it better and better for them hey here's some feedback for you if you end up putting this four-wheeled monster into actual production instead of calling it the right standard more just call it the right and stand more [Music] I love it mark it up we have no pretense of like this is what we think the market should be doing to push this stuff out it's really just the call and response you know what's people more in a 12 okay now I know this right more makes the slopes look easy so I decided to follow right behind it on my Toro grandstand and you can watch me slide out and then on top of it when I stepped out from the more I slid down the hill so I see a lot of the bigger companies that they try to lead the industry now I'm heir courting while I'm talking to you by showing landscapers what they should be doing and you're not doing that at all what you're doing is you're following right on their tails you're listen instead of trying to tell landscapers what they're doing you're asking landscapers what do they want done and you're listening closely and you've literally developed your whole company around listening to what they need and…