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Introduction to Customer Insight Now

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Is this even legal ?!? #review #customer #credit

What happens here

The video opens with an introduction by a contractor discussing the importance of checking references. He then introduces Brian, who presents 'Customer Insight Now.' Brian explains that this service provides contractors with a 'Carfax' for their customers, offering comprehensive information on finances, spending habits, and overall suitability for a project. He details the types of data provided, such as 'Ability to Pay Score,' 'Credit Risk Score,' 'Discretionary Income Index,' and 'Discretionary Spending Amount,' displayed on a laptop screen with a map interface. The conversation then covers the legality of such data collection, comparing it to pre-qualified credit card offers. Finally, Brian shares the service's name, website (CustomerInsightNow.com), and fee structure ($9.95 per house, with discounts for bulk purchases).

Goal: Learn about the Customer Insight Now service

Tools and materials

  • Laptop — Displaying the 'Customer Insight Now' interface and its data points

What they say

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All right. As a contractor, customers check out our references before we're ever hired to do a job. But you've developed a system that allows a contractor to check out a customer before they go out and waste time doing a bid for Brian. Tell me about this thing. With customer insight, now we are basically giving the carf facts on your customer. We're going to give you all the information that you need to know about the finances and about everything on the quoting process. Okay. So, how does this work? So, really, we get the information just like businesses get your information to get a credit card. We're going to tell you how much money they have, if they spend their money, if they're frugal, and if you're going to get paid. That's all we really need to know as a >> you have discretionary spending in here. >> That's their disposable income. >> Is that even legal? >> Totally legal. Just like when you get the credit card in the mail, it said you've been pre-qualified. That's exactly what we're doing. >> So, you use the same system as those pre-qualified cards. >> Yep. Yep. Okay. What is this called and where do guys find this at? >> Customer Insighten now. It's customerinsightenow.com. We're simple. >> Customerinsightenow.com. >> Correct. >> What's the fee structure? >> Fe structure is simple. $9.95 a house. If you want a whole bunch of houses, you're going to get a little discount. If you want one house a month, buy one house a month. >> All right. Thank you, sir. Thanks a lot.

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