Retrieve and Review Detailed Diagnostic Report

What happens here

Upon completion of the vehicle system scan, the user disconnects the Fix Finder diagnostic scanner from the OBD-II port and brings it back inside the AutoZone store. The store associate then takes the scanner and connects it to AutoZone's in-store computer system. This computer downloads the data from the scanner and generates a comprehensive diagnostic report. This report typically includes a list of all detected diagnostic trouble codes (DTCs), the most likely causes or solutions associated with each code, and a list of recommended parts required to perform the necessary repairs. The report can be either printed for a physical copy or emailed directly to the customer for their convenience. The video also shows an option to find a repair shop if professional assistance is preferred.

Goal: After the scan, the diagnostic tool is returned to AutoZone staff, who connect it to their system to generate and provide a comprehensive report detailing the found codes and recommended fixes.