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Understand the Need for Strict Protocols

0:09
10:28
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At 0:09 in

How to Collect Money From a Customer

What happens here

Recognize that financial relationships with clients, even those considered friends or neighbors, can lead to payment disputes. The speaker shares a personal "horror story" about not following his own protocols, which resulted in significant collection issues. This emphasizes the critical importance of establishing and adhering to clear financial guidelines for all projects to protect your business.

Goal: Acknowledge and learn from potential payment risks in client relationships.

Tools and materials

  • Personal Experience or Case Studies N/A — Understanding common payment pitfalls and their consequences

What they say

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money makes people funny that's a fact jack today what we're going to talk about is how you can safely run your landscaping excavating your construction crew without worrying about how to collect from people I'm going to tell you a few stories I tell you some horror stories and then you are going to never have to live or walk in those shoes again so let's talk about how money makes people funny if you go back into my files I have a video called the drain tile job from hell I did this project for my neighbor and friend and I did not follow my own protocols because it was a neighbor and a friend I got burnt because I didn't do what I'm going to tell you that you should do it came back to bite me in the ass and I'm still in the collection process on that how do you save yourself the same headaches the same hassles naughty it's not tough there's really no mystery let's walk through this real quick how do you do

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