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Stesso

Initial Contact and Needs Assessment

0:09
1:17
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At 0:09 in

Did this Electrician get the job? POV of what selling to a customer looks like #bluecollar #bidding

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What happens here

The electrician initiates contact with a potential customer, a new owner of a Tesla Model Y, who is looking to install a Level 2 Electric Vehicle charger at home. The discussion focuses on confirming the customer's needs and their intent to proceed with a charger installation.

Goal: Understand the customer's EV charging requirements

Tools and materials

  • Level 2 EV Charger — The type of charger the customer is looking to install
  • Tesla Model Y Tesla — The electric vehicle for which the charger is needed

What they say

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Let's try to sell them. Hi. Hey, how are you? How you doing, Safy? Hey, I'm good. How are you? Thanks for calling back. Yes. Uh, I just received your voicemail. Are you still looking for an electrician? Yes. So, actually, I got your contact from Rajendra. I gave very good feedback on you, so I thought probably will reach out to you. Oh, I appreciate that. Yeah, we'd be more than happy to help. What are you looking to get done? Okay. So, um I'm planning to buy the EV and the Tesla Model Y. So, I want to install the level two charger at my home. Have you purchased a charger

Auto-generated from the video audio.