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Assess Client Needs and Budget

2:53
17:30
102.6K views

At 2:53 in

Crushing Cars + Big Equipment + Mud & Demolition= Tv Show?!?

What happens here

Meet the client, Jim Franklin, at his auto wrecker business to understand his operations and identify the key challenges. Jim reveals that his existing forklift is outdated and broken, severely hindering his ability to crush the necessary volume of cars (18 cars per day, three loads per week) to stay profitable. The goal is to find new heavy equipment within a budget of approximately $20,000 to replace the old forklift and improve productivity.

Goal: Understand the client's current operational challenges and budget for new equipment.

Tools and materials

  • Old Forklift — The existing, broken equipment that needs replacement

What they say

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Jim. Hey, Sam. Hey. How you doing? Jim called me in because he's got a forklift that he can't use anymore. And in Jim's world, that's saying a lot cuz this thing looked like it should have been retired back in the 1980s. Jim is really driven by what he's always done his entire life. How long have you been in business? Oh, over 50 years. Really? Yeah. I started when I was 20. Okay. Yeah. You mean just looking around it and it looks like this place is awesome, man. Look at Well, it's old like me. What is this? The Whiz Register, right? So, you telling me this is like a cash register? No, it's just a receipt machine. It's got to be way over 100. We still use it though. I love it. So, what's going on? Well, the main loader we use every every day has electrolysis in one of the cylinder liners. So, we're pouring water in the oil. Otherwise, we're perfect. [laughter] 50% of our income is from crushed cars. Okay. So, we try to crush three loads a week. 18 cars per load. Okay. And that kind of keeps us above water. He's been crippling along over the last 20, 30 years with this forklift that's broken down. And it's time for a new piece of equipment. That's where we come into play. [music] You can't be down even for a day. Well, I shouldn't be, but I I already am. So, okay. That's why I called you. All right. So, you've got to move them. I've got to. Yeah. Be out a business. Wow. We're going to find you some new equipment. Doesn't have to be new. New equipment. Okay. What kind of a budget are we looking at with this? Uh, I'd like to stay under 20,000. Let's walk out there and see what we're getting into. Okay. Good. All right. [music] Jim's yard. It's kind of like the apocalypse. It is the scrappiest of scrap yards. The junkiest of junkyards. [music] The dirtiest salvage yard that I've ever been in. So, we need to get these down. Oh, yeah. Before they put me out of business. What are we looking at [music] for conditions that we have out here right now? It's taken him 30 minutes to pick up a car, bring it [music] over, drain it, prep it, get it ready, put it in the crusher, flatten [music] it out, stockpile it, and get it ready to go on a flatbed truck. So, he's been doing that with a forklift that's broken down. He's got to crush 18 cars every single day just to make ends meet. We need to have something that can go through the mud pretty well. This is like a maze back here, Jim. And I also see you've [music] got trucks, you got vans. So, we've we need something that…

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