Handling Transducer Failure and Customer Service

bent up still holding the same shape so the the pump itself after 5 years it's been a great pump no issues we did have one issue where we the sprayer froze in the winter time our uh sheds where we heat them it froze and the transducer went bad and this is you know something to make note of you don't want your airless sprayers to ever freeze because if they do freeze one of the things that can go bad is a transducer so we did have to replace a transducer and that's where uh Titans customer service came into play cuz we called them up told them the situation and we got somebody on the phone right away I didn't have to sit on hold for hours I think I got an actual human being very quickly within minutes and I spoke to that person person told them that the transducer was bad and the transducer if you're having problems with the pressure regulating itself that's what the transducer is so they just fedexed me a new transducer out it just screwed out I screwed another one back in and Away the thing went it started working again so one other feature I want to talk about on