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welcome to paint live TV where we're here to educate empower and equip painters and do-it-yourselfers worldwide how's my introduction you did fantastic and I am not as good following up so turn this I don't have to see myself I don't like seeing myself as your introduction you're the one my introduction is thank you for being a part of this paint Life Community we're super glad to be a part of it where people are passionate about painting so this is what it's about it's about this community and we were just talking about our traveling trousers they got lost we never saw pictures we made a cute journal and we wanted to hear their story we went all this effort to do this yeah they've apparently gone to the moon yeah so maybe prototype we might need to get another pair of traveling trousers and start again I don't know we were really excited because we're thinking this is you know we're gonna hear everybody's story you know probably maybe a note Saul's gonna charge us for the next sound check video check sound check video check video 1 2 3 hi um so I don't want anybody saying that you know they can't hear us so that's a good thing that's a good sign anything you got your a new shirt on I do life and John Burke thanks for being with us and people who are in green and Lance's wall art my kids aren't here tonight so I actually get to arch Oh Lance how is he moved to Texas House Texas I just saw your thing hey we got Texas on we've got a Lana Georgia on we've got Florida Wilmer Ortiz's on question with us tom american christian one two three hi Ron we got Michigan Chuck Chuck in the house and George can you say George's last night we've got tumbleweeds flown in floating around the live show tonight and Andrew says just mute the sound here I'll mute this why did you do that just the mess around if I guess it to confuse people I'm the boss of the microscope I'm if you're with us thank you so much for being with us some people on the chat have green names and little paint life mafia could you tell everybody else about that why do those people have little be made why does Ryan Perry not have one from Idaho Falls or John Harold not have one those little green names are people that are sponsors and for only $4.99 $4.99 you could be a sponsor of the paint life community and you get some really cool perks all you do is click the next event you get the only paint life mafia people so you get we just had last Thursday we did the sponsors only live show so only sponsors could get on there and chat which is really cool it was really cool seeing everybody talk to each other and building this community so glad you get it it tells you when you go to click the sponsors button all the perks you get I'm for some reason I created the perks and I can remember them is the sticker maker with the sticker is a card that gives you a discount off of our store photograph of our ugly mugs I'm an expert I'm gonna be putting example that's me John and paint wife together to give out onto those paint like mafia members that they have what else do they have what is the live show come on John yeah tell us John journeyman John's out there he's so um Jeremy John's at home he's on here chatting so he's hanging out Oh Jake yes were an hour ahead of you oh why is that cuz he's in Washington we found that out when we took our daughter to college we were in a hurry to get her to college and then we found out where our early so they so um a person asked you know so where do you sign up so all you do is were you you on YouTube on the channel on our channel go to our channel where you would subscribe there's a little button now that says sponsor if you click on that button sponsor its new sponsor yourselves or so Gabriel finger to help you so and so John's gonna you're gonna have to send me your address oh I just remembered one of the things you get in this this pays for it because you get 20% off your entire first purchase we send you a coupon you only get 20% off our paint live stores so if you want to purchase our shirts hats and stuff like that that pays for the $4.99 and then you get you get after six months you get one of our paint life's shirts so Stan yells from Moscow Idaho so next time we go up to see our daughter and her you men will have to stop we're gonna take a picture Stanley there we go um we'll let him know I mean there was another guy from Idaho Falls and we go to Pocatello also so cool you know we got to connect this awesome neighborhood so what our neighborhood community community community neighborhood it's all it is so so we have our new shirts we have our new search their house I don't know if you don't understand what that says it's it says painter there's just a few letters missing that one what are they we're out of school for a long time hey I owe you the vowels I think the Matt bowels are missing so PA and I NT and then the EES missing so that does say painter okay it's just missing some vowels yes Brendon our shirts can be sent to Australia and I think we can say now we are coming down under we are going to Australia courtesy of Dulux Australia Lux accredited painters you're gonna be teaching classes deluxe accredited painters I'm teaching for five days at the dog and separated Academy in Melbourne yep so if you're not a deluxe accredited painter we're gonna be able to put the information to you guys but obviously if you go to their website so if you want to come hang out with us in Melbourne Australia we're gonna be there we're gonna be the credited peanut you got to be a bill accredited painter or you just gotta find us on the street September we do have to eat somewhere and I might just find us in a restaurant you're right George pals are overrated that's pretty exciting so we got wood I think the Senators shirt so if you didn't know you can send us a shirt if you guys have a company shirts in this one because we want to continue because I need to make sure he just rinse so hopefully he put so here's a shirt and we'll send you a shirt so guys aside so that's that's pretty cool I like that see the paint brush yeah that's really cool so if you send us two stickers because I can tell you what happens when as painter screws up the job it was a wood in Bristol three five one staff or something like that what the figure though well figure it out you'll figure it out I'm will look it up who this company and she loves the shirts yeah it's really the sponsorship for $4.99 and then you can get 20% off at the store yep and you get a pink like mafia sticker um somebody read girl glaze Tech reglazed Tech in Oregon was this a shirt hat we would love a shirt and hat they just have to cover they email us and we give them our address soon as a mail us at live show Danka type in live show at the - Idaho painter calm and mellow shirt and when we get it we'll try not to oh it would be good if you put your address in there so if I do screw it up the pants have been found how they really that's what Ron said see Dave slaves comment so we just got sent a whole bunch of stuff today from rolling dog have anybody heard of rolling down his for anybody heard rolling on so engineered in Europe I think and then made in China I don't think they're here up there America no it said I just read it talking well I find it so we are here to answer your question sighs night designed in Europe made in China it's international we like international so that they sent us a whole box of stuff and I pulled this one thing out because they write a mortgage function today because I actually really like it and so it's what it is would wow and it's laser etched on there but oh that looks really nice and then like the woods kind of cool and everything but I don't really care I got a plastic if it's just as long as it's durable but the the bar on it right here is super super heavy-duty that is one of the strongest and they're strong I ever he's really strong he's been working out with weights again I have yeah and so there you have it and you know if it's a boy or girl they call this the wire I'm not sure why they call the wire but this is a paint roller so it this is one of the heaviest Duty peelers I've ever seen so I do kind of like it and they sent a whole bunch of these rollers has anybody used the rolling we don't know yeah and then and this feels really nice feel it when you thought you think soft you sleep with it tonight but and it's like pillow soft it's not it's a carpet yeah and feel that tell me what you think it's I think they call it a microfiber so it's interesting because they that's what I thought was I know what I would call microfiber but they call it um let me hang on they call it a fabric so maybe a client fabric so to me that's a microfiber roller it feels really plush commence we're testing it out tomorrow so we got an hour hopefully our last interior for the season well that now that's interesting look at how finish paintings as I stood it what's interesting about that um it's too long that's too long the the wrote that now so it sticks through its supposed to be flush right here and it's it's got to happen stick you know maybe they have different sizes but you know what this is not rehearsed so it's it's a nine and a half inch roller and these are nine and a half inch roller covers so now that's is not a problem that's maybe a China thing is could that be a problem maybe that's why this is it seems like that might be a problem people tell me cuz I don't know could that be a problem if you're a painter tell me I've never seen that before because it seems like paint would connect on the clock on the end and that would be my thing and so I've never seen that before and maybe that's some new high-tech thing tell us what you guys think maybe that keeps it away from the wall so tell us what you think people that's um I think what happens is the engineers they're math you know fail them and they miscalculated tumbleweeds had a major problem thinks it would Jeff George a rollin Augie if you're out there let us know why that is I'm not sure that's true Matt Olson I think we saw that on Instagram but we've been really busy all day so we'll get back to you when was that oh he wanted you to do a podcast and I think I said it's okay there's a couple but we haven't had a time to talk about it yet I then the whole bunch of podcast yes and you have like two more that people want I used to be really bad at them but I'm getting better it's getting better so if you will if you want like just a mediocre podcast I'll do it for you if you want a really good one I'm not the best podcaster and getting better Andrew said it needs a better engineering really Andrew tell us would you use that possibly scratch issues in the corners yeah for the life of me I can't figure out why I mean I've never I've seen a nine and a half inch roller Canada you u.s. nine inches are different from us nine inches but they're the the the naps are with the roller did you know over in so in China nine inches is actually it's actually ten and a half inches and in the US actually nine inches I'm not sure why that is just to confuse us International sometimes it's not good to be international I just made that out Oh [Laughter] Jeremy John said we shipped the first package to China our first son so somehow somebody bought a paint like shirt no in China Wow so that's shocking that's pretty cool as I thought YouTube's not in China and I've never seen anybody from China at least that's what he told me maybe I think I heard China let me know if I'm wrong John oh my gosh let us know if you have any questions cuz we're here for you guys here we go let's answer my hands oh I was wrong I'd be at oh don't even say that oh sorry don't ya so I wouldn't like so you're saying we couldn't ship to China no I was saying YouTube is not in China well that's why I'm asking the difference what's the difference between Japan and China what Japan is like an island and YouTube is not in China there's no such thing as you know they have their own who controls this YouTube thing they don't have that's right yes so maybe yes see Jamie says Japan and China who difference Kenneth sorry you're late um yeah you didn't really miss anything um have you seen any questions for me to answer I have not seen any real questions nobody I want you to tell them what the two giveaways are tonight Oh tonight we're gonna give away last week we gave away three bit packages tonight we're gonna give away we actually have a shield an invoice package chill believe it or not so when our customers when you invoice packages two for the price of one now I'm see different people to different people at two different times yeah so last time we made a really confusing by doing it all at once but when when we close out a job after we're done finishing it John calls you up or he Texas you already tells you something he gives you the secret code and you know and then that secret code you take in you know interpret it and then make some sense out of it and then you and then you send Haughton in valise and what is somebody you send now you send because you got to somehow get the money how do you get the money I send out a invoice I either print it and sometimes I email it and it's usually like the actual invoice page and then we have like a closing letter thank you for using us if you know you have any touch-ups fill up the form so there's a form if you have any comments if you have any feedback if you so it's like four pages so there's when there's an invoice package and to me I realize this a while ago on quite a while ago is an invoice package is just as important as the bid package I mean so once you you get the job would you want to close that job out close out strong show continues young really good customer service show them that you care that not only you know now at the end but you want to hear what they have to say yeah and you are in you want to give them their voice after you've left be able to write down what they think about your service and stuff like that so we in our invoice package we have a questionnaire so they can fill it out on their own time and tell us what they think you know how we did how we performed and if there's anything that we can do to improve and we take that very seriously if we get any suggestions we implement those suggestions we have a touchup form so they can fill out that touch-up form and send it in any time and we will be out usually that week there's the estimate yes invoice itself so you sell these but we're going to give away two tonight we're gonna give away two tonight so and there's a mess there are some other things in that invoice package that it's very important to encourage them to you know to get on your social media and give you a review give you your Google Plus review and Angie's List review and stuff in that's one of the things that's going to get you repeat business is having a five-star reputation it's um somebody asked Aaron singer said is big stretch of good coffee big stretch is a very good coffee so let's talk about coffee so there's good caulking in there's a bad caulking and I've used a whole lot of bad caulking in this is interest so we just interview false on Instagram I join you on Instagram um Instagram is Idaho painter I know Idaho painter I just painted a company sent us you a whole bunch of they're talking to tests and they were all proud of in there like you're tested out let us know what you think we would like you to use it and the the first two is we open it up and when we start using it and the caulking was just pouring out of the tube and if you watch the video I mean some people are telling us I mean we it's interesting because we didn't just start painting yesterday and we are doing they're telling us that we know what's going on we know why it's happening in it is a grip list gun and we understand that the guns do break we understand that air bubbles get in the tubes and stuff we know exactly why it was happening we just made a video just showing because I thought it was kind of interesting and cool of how fast it was spilling now but what happens is is in the manufacturing process of caulking if they get any air bubbles in that cocky yeah it's gonna cause a dripless gun to knock yes the coffee is gonna continue to come out how these squeezes figure and tell the air bubble pops out and what and we call that pops and what happens is when the air bubble comes out sometimes the air bubbles are so big it'll pop and the caulking will splatter in their face and there's nothing more annoying than that flying around you hear and there's nothing more annoying than caulking that spiders in your face especially when you're paying good money for it and so you know um some so answering it okay I want to answer this question so so I was just talking about coffee and so and so get back to his quite his question what he wanted to know big stretch was a good cop yeah and so a big stretch though pops and in these things the manufacturing process we've used bench press we don't use it a lot because is I think probably the most expensive coughing that I've ever used but you do get what you pay for the stuff is absolutely amazing it's an incredible caulking and in their manufacturing process it's very rare that you'll ever get pops in your caulking the caulking that we use on a daily basis now and of our go to talking we get them all the time is that morning DJ says so I don't get answer the feeds kind of moving and then Chris is talking so we don't it's hard to see every question so if you could re ask it then I watching on me DJ Tom come um we'd be happy to answer it just fly by somebody asked about elastomeric coughing so elastomeric caulking is a caulking that's gonna have a lot more stretch capabilities do it so last minute Caulkins we would use like on stucco we would use it concrete anything where you want really good bonding capabilities a lot better bonding capabilities and more stretch and more flex than your standard coffee and a lot of Americans are gonna cost you more money but they're betting that's what like big stretch is an extremely many stretchable elastic somebody asked you what would you paint stucco does that depend on the type of stucco because stuccos are all different so I know so painting stucco best-best a lot elastomeric we've use videos on it too right yeah we use a product calling sher lastik I'm from sure Williams that's a we've had good success with their elastomeric coating locks on is another good coating you can put on stucco and put on concrete and stuff that's another product you can give it Cheryl Williams but painting stucco we typically use paint on stucco we use flat paint if there's stuff go that has lots and lots of cracks on it our typical process is the caca Mithen elastomeric coffee like a it's like a concrete caulking that's got sand in it and stuff like a stucco top type caulking and we use that product and then coffee would not be good because copying is rough you know yeah it'll show like a silver mine uh-huh we do its if you really get in depth on elastomeric coatings what they were manufactured for what they're for and what they will do they're not the best things to put on stucco only in extreme cases where there's a lot of cracks and you're gonna Sabac roll it in and do multiple thick coatings elastomeric coating then you would use it but a lot of people think a lot more code een is what you just put on stucco but isomeric coating will fade really really fast I mean it's one of the issues if you put anything over the top of it because it's extremely flexible like some people will put on last more coating and paint over the top of that and then if you put flat paint the last more coating is gonna flex the flat paints not and it's gonna crack and so John and I did a lot of research into elastomeric coatings found out that that is not the proper way to…