Consider Climate and Structural Integrity

What happens here

The expert considers the geographical location of the caller (Pennsylvania) and points out that a similar climate to his own likely experiences freeze-thaw cycles. He explains that these cycles can significantly impact retaining walls. Without a physical inspection, he cannot provide a definitive solution and strongly advises against performing superficial 'band-aid repairs.' He suggests that many older retaining walls may not have incorporated essential construction elements like proper drainage, which can lead to these types of issues.

Goal: Identify potential causes for the retaining wall issue based on climate and age, and advise against superficial fixes.