Red Flag Electrician Story, Customer called for service, but doesn’t want a price, what’d you do?

Hey Dan, I got an emergency service call. >> Okay. Yeah. Customer saying that their kitchen lights are out. He said he needs me right now. >> Okay. But the thing is though, this customer previously complained about his previous electrician. And I asked him to send me a picture of the lights. He won't even send a picture. He's telling me I have to go in person right now. >> And did you tell him how much? >> I told him, "Sir, if you can send a picture of the lights so I can get the right light for him." He doesn't even want to send a picture. I told him, "Uh, let me get you an estimate, sir." And he said, "Oh, no, no, no. I I just want a contractor just to show up. It's just going to take less than an hour." He kept emphasizing, "Oh, it's going to take 20 minutes." And um I I don't know. Like, how do you feel about this? Well, I don't think you got an emergency tonight then. There's no way I'm leaving an emergency call without a 4hour minimum charge. >> Yeah. >> Right. Mhm. >> So, you're talking 4 hours. What's your hourly rate? >> $159 an hour. So 159 * 4. >> Mhm. >> But this guy don't even want a price and he just wants his light bulbs fixed. You're saying or he complained about his other electrician. >> Yes. And then on the phone. >> Huge red flag. Okay.