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Manufacturer Support and Community Feedback

6:55
7:36
314.4K views

At 6:55 in

Plow Review Boss Vs Western snow plow

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What happens here

The video concludes with the creator expressing disappointment in Western's customer service for not adequately addressing product issues, particularly the cutting edge wear. He invites viewers to share their own experiences with Boss, Hiniker, and Western snow plows, specifically regarding product issues and manufacturer responsiveness, fostering a community discussion for informed decisions.

Goal: Understand the importance of manufacturer support and engage with community experiences.

Tools and materials

  • Backhoe — General snow removal operations shown in background
  • Skid Steer Loader — General snow removal operations shown in background
  • Western Snow Plow Western — Attached to other snow removal equipment

What they say

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minimally at least addressing the issues that their customers could potentially be facing with their products has been absolutely non-existent. At least in this specific case. We also use Western snow plows on our skid loaders and some of our other snow removal equipment. Now, I hope Western takes steps to improve their customer service. And I would love to hear your experiences with Boss Hineker and Western in the comments down below the video. Please let us know the good, the bad, and the in between. What has been your experience dealing with uh the issues that these snow plows have? How do you like your snow plows? We'd love to hear from you.

Auto-generated from the video audio.