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Build Customer Confidence with Contained Products

1:54
9:00
8.2K views

At 1:54 in

Contain PAINT SPILLS. Outpak Paint Station?

What happens here

The presenter explains that having paint tools and products, such as a paint sprayer or paint cans, contained within the orange Outpak Paint Station box, communicates professionalism and care to both neighbors and homeowners. This visual containment reassures clients that their property is being handled with respect, especially for interior jobs with carpeted or sensitive flooring, and minimizes liability from potential spills. This trust allows customers to feel comfortable leaving painters unsupervised.

Goal: This step explains how using the Outpak Paint Station builds customer confidence by showing respect for their property and preventing spills.

Tools and materials

  • Outpak Paint Station
  • Paint Cans/Buckets
  • Paint Sprayer

What they say

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very big on that and now we'll talk about building customer confidence with this product so when you're inside and outside of a jobsite and we'll talk about outside first if I'm working outside and I have my paint sprayer sitting inside of a box like this we're typically outside of a house painting an exterior you're gonna have neighbors walking down the sidewalk you're gonna have people driving down the streets and this orange box is a great way to build confidence to the neighbors and also to the homeowner itself that you're containing your products you don't want anybody near the products and stuff that there's things in here that could spill or things that could you know cause harm so inside the house there's a lot more liability inside the house especially with carpeted floors and other types of floors with if paint spilled it could get on the floor now of course is a professional painter if paint spilled you know I would be liable and I would take care of it but a customer when they walk by and they see your paint tray or your airless sprayer or whatever equipment sitting inside here they just have the confidence that you're taking care of the property you're a professional painter and that if something happens it's gonna be contained inside here I'm very big on building customer confidence customer confidence goes a long ways I mean eventually these customers they've got a trustee they're gonna go away and possibly give you the keys give you the garage code and leave go to work and trust that you're gonna act professional and do the right thing inside their house and treat their property with respect this is a simple way of giving them the confidence that you're respecting their property and you're acting as a professional painter should okay the third reason why you should use

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