Skip to main content

Expertise and Customer Focus

4:47
19:14
4.1K views

At 4:47 in

Behind the scenes with Tower Sealants.

What happens here

The discussion briefly touches upon Rob Standish, the polymer development chemist who has been with Tower Sealants since its inception, highlighting the deep expertise within the company. Dale also shares that the company's primary motivation is customer satisfaction, providing products that deliver productivity and eliminate costly callbacks for painters.

Goal: Understand the role of expert chemists and customer-centric approach at Tower Sealants.

What they say

Hide

You know the chemist has been involved with this company for quite a few years. Oh, he was yeah Rob stand or he's been with us since the beginning of I've known Rob since back to the 90s He was a polymer development chemist and you know I was purchasing the polymers from Rob and and when I started talking to Rob probably around 2000 and For somewhere along it there about starting a business and you know, he said he was ready to go and was all in so Yeah, that's that's awesome. So stay tuned for Rob's interview because they've got you know Asked the chemists some crazy questions. We're gonna find out You know a little bit about what's inside these tubes and what makes Tower sealants you know superior a superior product. So I'm staying tuned for that All right, they also you know what I what I got here. I started talking to how you the team Matt on the chemist There seem to be something different about you guys and Manufacturing sealants. It seemed like you guys really have a passion for this and it seems like you guys really do care So can you just give me and our audience a little insight what motivates you and what are your goals here? You know what tower sealant. Yeah, I mean what really motivates all of us here is the customer and you know Providing them a product that delivers them productivity that that saves them money where they don't have

Auto-generated from the video audio.