At Home with The Idaho Painter

are you killing oh I don't know if you can read or not that's a good question I guess is it bad for me to look down and go to school did you pass grade school um I am getting old in my eyes to do school College the other college degree you do you have it says it right there it says we got an email that we are alive we there's nobody with us we was just notified that we were long as one person with us well one person cares three is a few one person got the notification there's 19 oh yay now there's 32 oh good so people coming on Sol Brodsky in Ron thrall imagine that they're on YouTube really got to see them earlier today on P live mafia yeah so we're in a new location we're not actually in a new location or just on a new platform we're on a new platform on YouTube and you got some more giveaways week while we were while we were live on paint like mafia some things showed up in the mail so a whole bunch of stuff shows bagman let me let me say I mean why so what I was saying wasn't in word yeah I'm gonna transition to that and you could share all this market of us hashtags stay home we're all having to make adjustments to our schedule chris is not painting right now I have projects where myself but they're not getting done but he's he's had to make adjustments we cancelled our academies we've cancelled all our chase begins so we're adjusting how we spend her time and so no Chris could share how are you spending your time on one adjustment you're doing reading stuff on the air Anthony kind regards from Peru I've never seen Peru ever jump on shows so but you're making adjustments yours Tom Bell is from Poland so I'm making adjustments oh yeah you're making adjustments and you're working in a different way right now and that is by have an online store I'm an online store so and a lot of people are shopping online and you want to make more things accessible yeah because I have like available I've some paint jobs but I can't go out and paint so I have an exterior scheduled and I can't go do it and you had some Academy scheduled yes Janine are not working on this store just putting new stuff on the store and this is it came today the best caulking gun that I've ever used and one of the things that I like this caulking gun for is the trigger pull ratio it's like got a certain of the ratio of it it's a lot easel region to so then I mean it's easier to pull then the the normal caulking gun so I'm getting old I got 10 nice I got tennis elbow actually they don't play tennis I don't know how that neither does the workout because you work out it's all the different things you do the crossing has given me tennis elbow and so I was helping you now I ask you my story yeah so this cocking gun the ETS 2001 thing I learned I met these guys if the last shell we went to yeah they own the trademark in all the rights to dripless well I've got yellow and yellow yellow nobody can make a cocking gun that's yellow other than dripless this company called dripless so it's right there dripless so the yellow cocking guns I've been buying all these years from Shirley Williams I didn't even know there oh they're triplets they're triplets of the feed so Luis Lopez hello again is that dripless so it actually is dripless so it's a coffee gun and I like him so much we put them on our stores so that's not like I can't go out and paint now so I've been working on finding you know new tools and new products that I like that I've had in my vehicles that I think are top yo top-of-the-line in their category the best-in-class is what I guess you've been some game changers we're putting on our stores but even some things that are just game changes so store at the Idaho painter calm these are now are they gone right now they're on no way we're gonna give one away we're gonna give one away so you don't win one but I think that's what you're doing our platform is to educate and equip painters worldwide as you know biro I remember seeing them on our live shows before okay welcome when we were on YouTube yes so but part of our platform is equipping and so because people are shopping from home you're spending your time adding to the store so that people can purchase all these products and not have to go shopping tip saber since I'm sitting around bored I've been contacting you know these companies do asked if I can give away stuff for free so we have a lot of art of contact tip savers we're gonna give away a time saver today so that's gonna be malli from them and I believe they're gonna be giving away a shirt too so the winner will have to I don't know what color didn't walkers on that we sent a man I tried to go find one of those and try to buy one of those paint brushes I don't think they sell but the tip saver you liked it so much that we're working with them yeah so the tip saver is a paint light approved product product so they're gonna directly mail this to somebody who's gonna win it today so we're gonna say you're gonna select somebody yeah I mean that's like going crazy there's I need to see the tip savers actually on today with us so any questions that you have for chip saver it's nice Carmelo Lopez Luis Lopez we got two Lopez is on we're gonna give away let's see they said they're gonna give a t-shirt and a tip saver okay and they will we mail it oh so is this is gonna be a good one we're gonna do it now I'm not this is gonna give it away I just have this sent to me and this is actually really cool this is gonna be giving away on Instagram so if you don't follow me on Instagram I'm gonna take a picture happiness it's well I was gonna do it like okay unboxing thing for I am because this company's actually based at anyone and said if I take a picture on Instagram they will give one out free to whoever I choose so I'm sure it's a heavy-duty waxed canvas apron I'm sure it's not a cheap apron I'm not it's like more it's not a painters thing it's more like a carpenter or a woodworker if you had a wood shop so you know but I think like on your platform especially in the market we're in right now is you know you need to be flexible and this might be a new normal and so you know if you're a painter you know what if you start offering you hate me of tighten certain oh yeah painting furniture like and you could use that you know we're gonna give a tighten tip and shirt away right here yes tighten that's been so generous to send us a whole box of these things give away yes so you want to give away anything right now or do you want me I wanted to say norman's with us from Scotland and you ask how we're coping with the shutdown and we believe is somebody's Joe um breeder is on Carmelo Lopez I'm a home owner of angels painting LLC and I follow you for at least something follows for 10 years carmella well we know that last video you just posted was in 2011 so when you disappeared and so yeah Carlo that is over nine years now um from angels painting so I think we should give you don't carmelo since you've watched me that long cuz i've been like that's about how long I've been on YouTube we're gonna hook you up with a Titan shirt and tip carbo you have to DM give us your mailing address and you have to DMS your shirt size and they sent us eliminated number of shirts so if we have your shirt slightest wolfs into and it's not you'll just get a Titan tip let's see if Bob um we actually we actually answered one of his questions I think on our questions and answers um let's see so I've watched a range of your videos and some you like the Purdy 2.5 saps brushes I think more recently your liking premiere Montauk I had just bought a Montauk from you so whoa with that pack so let me talk about that and so because some of you probably have solved my video I just came out with recently the eight-hour compliation video and compilation violation so you're gonna see me recommend stuff you know nine years ago and then things evolve and change you know over time from one black spray tips as I learned is the painter because I was a self-taught painter I never worked for anybody and different work for a journeyman I'm one thing I learned is brushes so ie bald from a two and a half inch brush I kept having people tell me you know I use a three inch brush use a three inch brush you can paint so much faster I'm like the two and a half is just fine we're just fine for me it's like why would I change it doesn't make any sense so I will see so okay I'm still alive so alive so the three inch brush I finally just from people just telling me and tell me you know to use it I used it and I was amazing you can paint fast I mean it was very simple it's like a bigger brush so um getting back to Purdy brushes so I like in promote you know premier brushes now because they really like them I went to the factory I saw being handmade in New York in the USA so I trusted their handmade I saw the quality and to me this is just my personal opinion and I've done surveys on my platform and 70% of the people I surveyed and there were over 2,000 people answered my survey whether perdy brushes has the quality of their brushes dropped since they were purchased by Sherman Williams and 70% of the people believed that the quality has significantly dropped since their purchase by sure limbs and that's what I felt I felt like I saw a significant drop in quality and I'm not happy with the quality of the brushes anymore so I don't use them so that's why so that was the change so if your that was um that was I'm not sure if he I think he wasn't he I didn't so I just didn't questions as an answer this video that's gonna um I believe it's coming out you know this weekend and I picked people from YouTube and here's a whole list you didn't see his name um so there's a whole list of people that I picked their questions off of YouTube and I've answered them you know with actually you in the video in this video and if you if I pick your question we send you a gift certificate to our store so leave your questions down in the comments yeah and real fast Carmelo you did put in the feed your address and so I screenshot that so I have that if you can let me know your shirt size and then I'll see if they have one and I'll get that for you so Carla wants to know what tip size frame cabinets a310 so when I was using an airless sprayer I always used a 310 with an airless sprayer I only spray with HVLP sprayer now and water-based coatings industrial coatings you know with an ACOD spare and which that is I now sale sell HVLP spray equipment on my home store now so Kenneth Evans he wrote wow I almost forgot about this channel we're here because he almost for my bus I painted my house epoxy garage floor and cleaned baseboards on videos I learned from you thank you that I have a painter hey cool so thank you yeah glad you're with us and thank you for sharing yeah so let's see a max rebus looking at almost a new 440 i and a power washer and I bought an anticipation of work that is all being canceled other than that things aren't well well actually pretty lousy well I think it's changed for all of us so yeah I can't I haven't been able to go out and do any painting or anything you did that we made a good choice getting the 440 I saw I just shot a video comparing with Titan 440 I with a Titan that I think you're probably talking to tight the impact because the tight impact in that Titan forked in I compared the three of them and you know and did a review well them so that's coming up pretty soon too so stay tuned for that I really like the Titan 410 for a small sprayer it's kind of a throwback to the Titan 440 I which doesn't have like some of the bells and whistles that the impact has on it and so yeah it's just less less likely to break down so I just I like simple stripped-down basic sprayers in the Titan 410 has the same lower in as the Titan Titan 440 I which is no longer available anymore so if you don't if you haven't seen the Titan 410 go check it out it's actually like a hundred dollars cheaper than the impact and good to know paint life procom is now selling the Titan sprayers oh so paint like procom if you want to buy a sprayer from the comfort of your home Liverpool paint procom well ship it to you we've been angling been to the National painting and decorating show there twice so let's see whoa I keep you in the row Thank You Carlos Garcia's CW Crowe I recommend you doing a video on your truck with marketing etc watch your channel for years so yes actually like um that's actually a good point doing a marketing video and I changed the stuff on my truck the back window I changed it because some people what it used to say on it it doesn't same thing cuz some people just didn't understand my marketing philosophy and what I wrote on the back of my windows some people were offended by it and I actually listened to what they had to say I do listen to you guys and and a lot of this stuff I don't get that you don't get what was written on the back of my window but then I get that it offended people and so so I just changed I don't know what you're talking about can you elaborate so the back of my window said um it's in why hire a painter when we can teach you on YouTube and so you know I have videos on YouTube teaching people but my whole philosophy was and the reason one of the reasons main reasons why I started my youtube channel is to help out my prospective clients or previous clients do their own painting and that sounds really weird cuz ain't I just taken and working myself out of a job and I never looked at it like that but the way I always looked at it is if I help them if I offer them something of value that's if they couldn't do it and this is what you have to understand more likely they're not gonna be able to do it because I can teach you how to cut in assuming like I got eight videos how to do it but it takes miles and miles of practice time behind the brush to actually do it as good as we do it they're eventually gonna turn to the professional painter to say I can't do this it's still too frustrating who are they going to turn to they're gonna turn to the person that offered them values so if you're doing a newsletter offering them value not just giving out discounts you can and off rate them discounts and stuff then you know you're you're they're more likely gonna turn to you and then ask you you know for the help that they need because you offered him something value so my the back of my window was just doing in that marketing campaign is offering them YouTube videos to complete the project if they can't complete it they're gonna go oh my gosh this guy lives right here on Boise I'm gonna call him and so that's what it was all about and some people didn't understand it didn't get it they get hear me say that and so hey I changed it but the whole offering value yesterday yesterday we had to go to Home Depot when we were practicing safe distance and they were only allowing so many people and at a time but you ran into somebody that has watched your videos and he was in the middle of a painting project and he said would you be willing to do the job and that that just reinforces that you had offered him value you offered to help him him and his wife were doing this project and she wasn't having fun and so they were looking to hire Chris because that's who's helped him in the past yeah so you know offering value is really important in the midst of all this craziness yeah I was I was there in Home Depot walking by and some guy turns his head does a double take he's like you're that Idaho painter guy aren't you and I was like yeah and he's like I was like hey hopefully the videos have helped you and he's like oh my gosh they really have I just bought a cabin he said they painted the whole entire bottom of their cabin and my videos and stuff in and he said you know what it's um we're done painting and we just want to hire it out and would you be willing to do it and I you know I recommended them to who I used John and I sold my painting company to I said you know give John a call because the projects too big for me to do so I recommended them to call Oh being a painting so I you know we just because of the world you live away something yeah okay I was just doing it because of our workload we've changed how we're doing things and we've decided we need to come back on YouTube and Facebook and do lives because we want to be a part of this community that's struggling like every and and help with ideas and you know a lot of painters have given us ideas and we're putting them back out there and we want to really share and empower each other and so coming back on here I'm seeing Norman Cockburn and he's like an old friend like we've met him twice and yeah yes and he's been painting for 50 years and he said he's never stopped he's still learning so Norman you are all the way in Scotland but but we need to send you something in Scotland I think a tip saver Norman in a son we met him both in ya heard some so Norman cool cats you need to send me your mailing address and I will have tips aber send you the tip savers so Richard says Richard Delgado hello Kris if you think back to when you started what advice would you give to someone who wants to start painting and so that's um give a couple pieces of advice and we did I just talked about one of the key things and early in my career it's offering value and I started you know a long long time ago with my YouTube channel and in YouTube channel and newsletter is a way of offering value and people they appreciate that more than anything I can't stress it enough and from the day I started my painting company over 18 years ago when email wasn't really that big I was gathering an email address from every single customer that I did a bit for it you have to gather an email address because that's how you market back to those people that you've worked for or you want to work for and so email address is extremely important actively there's somebody that just came to our Academy recently and he told me he's never got an email address from anybody and I was absolutely shocked even if you're not going to do anything with it now gather the email address and even if you don't email your bids get the email address state if I the bid can I get your email address and just gather it because you never know when you'll change your mind I have an email list over 30,000 emails strong now so you know when you didn't have very many you would send them out to when we were slow to customers and we'd always get jobs so even if you don't get 30,000 yeah you know I mean you could you could have a hundred a hundred is a hundred people to market to degree mind your business here's another thing that is I think is critical and we eventually built a business that was built on almost getting a majority of our paint jobs by referral and every time you would answer the phone you would ask the person how do you hear about our company and they would say oh I heard from so-and-so you would say if we if we already knew who they were we'd say oh thank you we're gonna send them a thank-you letter we always sent a thank-you letter to everybody that referred us with a Starbucks gift certificate for $10 or $15 and I cannot stress to you enough when that person receives something of value that they never thought that they would get cuz we don't we didn't tell people we did that when they would receive that Starbucks gift card they were so blown away that we remembered them that we acknowledged them that we gave them something of value that those people would refer you over and over and every time my goal was to when when anybody that we worked for when they were sitting in the lunchroom wherever they worked and if somebody to tears down said you know I gotta get my Hoss pain and I wanted that person to go oh my gosh these people you need to hire these people these guys are amazing and so I wanted to give amazing customer service that was number one…