Prioritize Dealer Support

What happens here

Every machine, regardless of its brand (e.g., Bobcat, Case, New Holland, John Deere, Caterpillar), will eventually break down. Therefore, dealer support is a key consideration when purchasing equipment. It's not just about the machine itself, but the service infrastructure around it. This includes the availability of certified mechanics, the ease and speed of ordering parts, and the overall responsiveness of the dealer. Poor dealer support can lead to significant downtime, which translates directly to lost revenue. The speaker advises developing a strong relationship with your local dealer, as their support is crucial for keeping your equipment operational and your business running. He shares an example of owning a cheap Chinese loader that came with great dealer support in his area, but now that support is declining, making it harder to get parts and service.

Goal: Secure reliable local dealer support for maintenance, parts, and repairs to minimize downtime and ensure business continuity.